Frequently Asked Questions
Everything you need to know about shopping with The Card Network
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your physical gift cards reloadable?
Most of our network cards are single-use or fixed-balance cards. Please check the specific terms on the back of your card or the product page for reloadability options.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer digital delivery for gift cards?
Yes, we offer e-gift cards that are delivered instantly to your email address upon successful payment verification.